911 Staff Will Text Message With Deaf Canadians

Canadians who have hearing or speech problems will soon be able to send text messages to 911 services.


OTTAWA, Ontario -- Canadians who have hearing or speech problems will soon be able to send text messages to 911 services, other Canadians, however, must continue to communicate with 911 services over the phone, says Canada's telecommunications regulator.

By Jan. 24, 2014, all telephone and wireless companies must upgrade their networks to support text messaging communication with Canadians who have hearing and speech impairments. The service may become available before then in areas where the upgrades are completed early.

"Services such as 911 are critical to the health and safety of all Canadians,” said Jean-Pierre Blais, chairman of the Canadian Radio-television and Telecommunications Commission in a statement Thursday.

“This initiative is a perfect example of how technology can be used to improve access to 911 services for Canadians with disabilities." ...Read The Full Story.

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