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KFC Employees Mocking Deaf Couple

News: Deaf couple claims they were mistreated by employees at KFC.

BYRAM, MS -- A Byram woman is looking for answers after she said her mother was made fun of for being Deaf by employees at the Kentucky Fried Chicken in Byram. She said her mother and other people with disabilities shouldn't have to choose where they can go eat or be mistreated while they are there.

Bobbie Cole said she and her husband went to the KFC off Siwell Road in Byram Wednesday night. Because she's Deaf, she said they usually go inside, but the door was locked.

Cole said she attempted to order her food at the drive-thru window.

"I said excuse me I can't understand you, I'm Deaf can you move your hand so I can read your lips," said Cole. "She still stays like this."

She said them something happened, that has never happened to her before.

"Then she walks away to the boy that was cooking, he had flour all over him," Cole said. "They both were laughing. I said, 'hey, hey.' She turned around. She said, 'what?' I said, 'are y'all making fun of us?"

"It makes me upset, hurt. You don't make fun of other people who are handicapped or deaf. I can't respect that."

Cole's daughter, Donna Curtis, took to social media to express her concerns.

"No one deserves that, no one," said Curtis. "I don't care who you are, what disability you have or anything, you do not deserve to have your feelings hurt."

We reached out to KFC. In a statement, a spokesperson told us:

"We are conducting a thorough investigation of this incident. The franchisee’s director of operations is reaching out to Ms. Curtis regarding this matter. We believe in a culture of respect for all people and do not tolerate discrimination of any kind."


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