With CRISPR technology, Deaf people as well as their culture and language like some specific animals might no longer be on Earth. Then, they discussed about the contributions Deaf people gave to this world and what would they would do to prevent the extinction of Deaf people.On the surface, CRISPR sound like a promising medical solution to the problems surrounding hearing loss or total deafness.
Pornhub is being sued by a Deaf man because only a small percentage of the videos uploaded onto the website are captioned.
PHOENIX -- A man is reportedly suing an adult video website for alleged rights violations because there is a lack of closed captioning on at least some videos.
In court documents cited by TMZ, Suris claims the Deaf and Hearing Impaired can't understand the audio portion of videos on the websites, and listed a number of videos that the man watched, but couldn't understand the dialogue.
In the documents, Suris reportedly claims he and those in similar situations would pay money for a premium subscription, but calls it pointless without the subtitles.
Suris, according to the TMZ report, is suing for Pornhub to add closed captioning, in addition to damages. Pornhub officials told TMZ the website does have a closed captions category, and says the company generally does not comment on active lawsuits. This is not the first time the issue of closed captioning for online videos has been in the spotlight.
According to a 2015 report by the BBC, a YouTuber named Rikki Poynter raised awareness for closed captioning on YouTube. A video made by Poynter on the issue was cited by popular YouTuber Tyler Oakley as an inspiration for him to add closed captioning to all his videos on YouTube.
Rikki Poynter is a Deaf vlogger on YouTube. She makes content about Deaf awareness, accessibility/closed captioning awareness, mental health, feminism, and more, subscribe to Rikki Poynter Channel on YouTube.
Deaf Ontario woman alleges mistreatment after Tim Hortons drive-thru employee refuses service.
HAMILTON, Ontario -- A Deaf Hamilton woman is hoping for change after she feels she was discriminated against while using a coffee shop drive-thru.
Danna Morales, 26, posted on Facebook says she has been using fast-food drive-thrus her whole life without issue, until she visited a Tim Hortons on Sunday.
Morales says she showed the drive-thru cashier her order typed out on her iPhone, and after some fuss the staff reluctantly processed it. But when they neglected to give her some of the items that she had already paid for, she tried to explain that to them by typing it out on her phone.
The incident was recorded on camera by Morales’ partner Francis Mena, who was in the passenger seat. Mena’s cellphone video shows the employee at the window refusing to look at the phone.
“I can’t, you have to come around!” says the employee. “Too bad,, no!”
When Morales tries to explain the situation, the employee appears increasingly agitated.
“You’re holding my line, go!” she orders Morales.
“She didn’t need to have such attitude with me,” Morales told CTV News Toronto through an interpreter Wednesday.
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“I think because of the way she reacted, it was a little discriminatory.”
The video shows other employees coming to the window and trying to assist.
“Go inside, I’m going to serve you,” says another employee.
“She can’t talk, she has to come inside,” says the main clerk at the window.
“She could have just read the order off the phone, given us our order and we would have been out of there,” Mena told CTV News Toronto, also through an interpreter.
“But instead she dragged it out and it made me feel a little hurt, a little uncomfortable.”
As the exchange continues, other drivers begin honking and one approaches the drive-thru window.
“Look at the line up here, I have to go,” a customer is heard saying in the video. “What is this?”
The employees eventually give Morales the rest of her order.
Morales and Mena returned to the location later that day with an interpreter, and they say the manager apologized and called the situation unacceptable.
Tim Hortons told CTV News Toronto in a statement the experience was “truly unfortunate” and does not reflect the company’s inclusive values.
“We want all of our guests to have a positive and welcoming experience at our restaurants. The restaurant has been working to rectify this,” a spokesperson said.
Morales says she would like to see more education for employees. Tim Hortons tells CTV News Toronto that it will be updating its accessibility training in light of Morales’ experience.
Morales also believes more should be done to improve drive-thru accessibility for Deaf people.
“How are we supposed to even order though a drive-thru when it’s a speaker system that’s inaccessible to us?” she said.
The City of Fredericton recently made plans to combat their own Tim Hortons drive-thru chaos by spending $40,000 to build a "traffic circle”. The move is an attempt to limit the amount of traffic that is clogging up the roads near one of the coffee shop's drive-thru locations.
Deaf California woman suing Jack in the Box fast food restaurant for refusing service at drive-thru.
SAN JOSE, California -- ReVae Arnaud-Jensen is not a confrontational woman. She describes herself as a hardworking, responsible, single mother of three.
But, when she tried to order at a Jack in the Box in Campbell on Aug. 31 and the man behind the counter refused her service, as captured on video, she knew she had to stand her ground.
Arnaud-Jensen is profoundly Deaf, no hearing at all. She was born that way. While she can read lips, she could not hear the voice over the speaker.
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When she proceeded to the next window to explain, the employee was angry that she was not responding. She stayed for two hours and never got her order.
"I was just fed up, the constant, you know, telling us to go, to go, when it should be equal access," she said.
There are approximately 40 million people who are Deaf or Hard of Hearing in the United States. Arnaud-Jensen says she is fighting for the entire community. It's one of the reasons why she posted the video on Facebook.
"I don't like confrontation, but I fight for equal access," she said.
Arnaud-Jensen says she spoke to the manager of the store and was told the employee was fired. But, she is standing her ground and even pursuing legal action for this reason.
"Things done to us, not okay, I will stand and fight for that, for everyone in the community, it's for you guys, the community, not me but for them, so there will be no more suffering for the Deaf community."
She says this kind of discrimination happens to her almost every day and it needs to stop. Arnaud-Jensen says she is demanding, at the very least, that Jack In The Box train their employees, including the CEO to understand Deaf culture.
ABC7 News reached out to Jack in the Box. In a statement, they sent ABC7 this response:
"We have been informed of the incident that took place between an employee and hearing-impaired guest, in the drive-thru at a Campbell, California restaurant on August 31st. We do not tolerate the mistreatment of any customers and expect employees to follow all training procedures, be respectful, courteous and accommodating to all guests. After a thorough investigation of the incident and direct contact with the local franchise owner, we understand the employee in the video has been terminated."
Viral video shows Deaf California woman berated at Jack in the Box drive-thru for not using speaker to order, employee fired for refusing service.
CAMPBELL, California -- ReVae Arnaud-Jensen is not a confrontational woman. She describes herself as a hardworking, responsible, single mother of three.
But, when she tried to order at a Jack in the Box in Campbell on Aug. 31 and the man behind the counter refused her service, as captured on video, she knew she had to stand her ground.
Arnaud-Jensen is profoundly Deaf, no hearing at all. She was born that way. While she can read lips, she could not hear the voice over the speaker.
To activate this feature, press the "CC" button.
When she proceeded to the next window to explain, the employee was angry that she was not responding. She stayed for two hours and never got her order.
"I was just fed up, the constant, you know, telling us to go, to go, when it should be equal access," she said.
There are approximately 40 million people who are Deaf or Hard of Hearing in the United States. Arnaud-Jensen says she is fighting for the entire community. It's one of the reasons why she posted the video on Facebook.
"I don't like confrontation, but I fight for equal access," she said.
Arnaud-Jensen says she spoke to the manager of the store and was told the employee was fired. But, she is standing her ground and even pursuing legal action for this reason.
"Things done to us, not okay, I will stand and fight for that, for everyone in the community, it's for you guys, the community, not me but for them, so there will be no more suffering for the Deaf community."
She says this kind of discrimination happens to her almost every day and it needs to stop. Arnaud-Jensen says she is demanding, at the very least, that Jack In The Box train their employees, including the CEO to understand Deaf culture.
ABC7 News reached out to Jack in the Box. In a statement, they sent ABC7 this response:
"We have been informed of the incident that took place between an employee and hearing-impaired guest, in the drive-thru at a Campbell, California restaurant on August 31st. We do not tolerate the mistreatment of any customers and expect employees to follow all training procedures, be respectful, courteous and accommodating to all guests. After a thorough investigation of the incident and direct contact with the local franchise owner, we understand the employee in the video has been terminated."
Deaf Oklahoma woman suing Burger King fast food restaurant after she was refused service because she's Deaf.
OKLAHOMA CITY -- An Oklahoma woman says she was refused service at a metro Burger King because she’s Deaf. Rachel Hollis says she was stopping to get food after taking her two sons to hockey practice.
“I had my order ready, I had it typed on my phone. I do that often when I go through drive-thrus, it hasn’t ever been an issue," Hollis told News 4 through an interpreter. "I show him my order, and he gives me this face of frustration.”
Hollis says she started taking a video of the incident because she was feeling uneasy, then in the video you can see the employee hand her a note that says, “Can’t do a full order at the window. Too busy.”
Eventually, the employee comes back to the window and starts arguing with Hollis.
“You have to come inside. It’s too busy. Too busy ma’am, I can’t do a full order at the window I’m sorry," the employee says to Hollis. "It has nothing to do with your disability, I have a disability too."
After that, he slams the window shut. Hollis says one of the worst parts about the whole experience was that it happened with her kids in the car.
"I could tell they knew something was going on, I was just trying to keep them calm," Hollis said. "I said I’ll explain it to you when we get home. But they knew something was going on.”
Hollis says she tries to stay calm in that moment, but she’s tired of people being treated that way.
“When I got home, that was when I really broke down. I was very upset, I was crying, I was very tired. I’m tired of discrimination,” Hollis told News 4 through an interpreter. “I’ve never experienced anything like that, for someone to call the police. That’s crazy, it just doesn’t seem right.”
There`s a big update in the case of a Deaf woman who says she was denied service at a metro Burger King: Rachel Hollis has hired a legal team to represent her, claiming the restaurant is violating the Americans with Disabilities Act.
News 4 reached out to the Burger King corporate office about the situation, in a statement Burger King said:
All guests should be treated with respect and provided with a high level of service at our restaurants. The restaurant owner has reached out to the guest and her family to apologize, the employee was terminated and all employees at the location will undergo additional sensitivity training to ensure our customers always feel welcomed.
A waiter is rude and dismissive to a Deaf customer at a restaurant, what would you do? A social experiment on ABC TV show.
What would you do when you think no one is watching? A Deaf customer wants to order food at a restaurant, but his waiter gives him a hard time for communicating differently. Special guest Deaf actor and advocate Nyle DiMarco steps in to perform as a Deaf man receiving harsh words from his impatient and insensitive waiter, share his experiences. Watch the full-length within closed captioning.
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What Would You Do? (WWYD) is a hidden camera show, hosted by ABC News correspondent John Quinones, in which unknowing bystanders are placed in uncomfortable, and often compromising real world scenarios in public. WWYD’s hidden cameras focus on the average person’s responses and reactions to these issues of social responsibility. Topics such as gay couples being affectionate in public, date rape, racism and racial profiling, interracial couples, abusive parents, drunk driving, and harassment of the homeless are touched upon in this series. What will you do? Would you choose to intervene in these situations? Watch and join the discussion, WWYD? airs Friday nights at 9|8c on ABC.
Deaf individuals gathered outside the Disability Commissioner's office in Pune have decided they will not take no for an answer. It is high time, the government provides accessibilty and quality education to Deaf people.
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The group has decided to march to the Mantralaya to meet the Chief Minister Devendra Fadnavis in Mumbai, if their demands are not met.
The Pune Police on Monday resorted to lathi-charge to disperse a crowd of Deaf students who were staging a demonstration in Pune, resulting in 35 of the students getting injured in the incident. The cops also detained around 170 activists working for the Maharashtra Deaf Association but later released them.
Nearly 11,000 hearing-impaired youths from across Maharashtra had gathered outside the Social Welfare Commissionerate in Pune near the police commissioner’s office, pressing for their long-standing demands. Among other things, the students were demanding the right to quality education, prevention of fraudulent distribution of disability certificates to able-bodied individuals and provision of trained interpreters for deaf students, reports said.
The police action against the protesters, most of whom were students, was widely criticised by opposition political parties, with many slamming the BJP government for the state of affairs. Meanwhile, chief minister Devendra Fadnavis has ordered the Pune police commissioner to submit a detailed report on the matter by Tuesday morning, as per reports.
The Pune Police had said that it had decided not to proceed with the FIR process against the protesters and hence no FIR was filed. On the other hand, the cops have reportedly claimed that around 7 to 8 policemen had also suffered injuries during the protest... Read More: Times Now News.
Deaf couple say squabble with Delta over lack of communication at Michigan airport.
DETROIT, Michigan -- A Deaf California couple is lashing out at Delta Air Lines, claiming one of its agents at Detroit Metro Airport refused to communicate with them in writing and instead of helping them rolled her eyes at them.
The couple said they just wanted to know if they could be seated together. Turned out, the plane was full, but the couple still had questions.
Confusion followed. Police were called. The passengers were asked to leave.
By Monday morning, the airport incident had gone viral on social media as the couple ended up being denied boarding. They wound up at an airport hotel - hurt, confused and angry.
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"Whew. This is raw. I see this kind of stuff happen to many Deaf, Deaf-Blind, and Deaf-Disabled people in the news. I've always listened to those stories with disbelief. ... Even though I have seen this many times, it was a huge shock when it happened to us ... The feeling of being oppressed is very traumatic," airline passenger Melissa Elmira Yingst said in a Facebook video, where she used sign language to explain what happened.
The 40-year-old Yingst, who is a TV personality in California for Tru Biz and a social activist, also took to Twitter.
"Wow. Am at @Delta airlines in Detroit. Front desk attendant Felixia refuses to communicate with us in writing and even threw away the paper she wrote on with us," Yingst tweeted.
Delta Air Lines tweeted back.
"Hi Melissa, I am so sorry to hear this. Please provide me with your confirmation number, travel dates and city pairs using the link below for further assistance. *TMU"
According to Delta, the two passengers knew in advance they weren't seated together as they had purchased their tickets separately. The airline said that the boarding gate agent at issue accommodated the two passengers in letting them know that the plane was full, and that she would work with the flight attendants to see whether someone would give up a seat so they could sit together.
Delta also said the couple was ultimately refunded their tickets and denied boarding because one of the passengers aggressively went behind the counter - which isn't permitted - and pushed the agent to get to a trash can to retrieve a note.
“Delta is in contact with two customers who reported having difficulty communicating with a gate agent prior to their flight. We are reviewing the situation with our Detroit team and will work with these customers to better understand what transpired. As always, we take situations like these seriously and we are using this as an opportunity to learn and improve” Delta Air Lines spokesman Michael Thomas said in a statement late Monday.
Meanwhile, the couple is reeling.
"This has been very traumatizing for us and we right now are currently collecting resources to figure out the best way to remedy this situation," Yingst wrote to the Free Press in an email Monday. "We booked a different flight out of Detroit with a different airline. Currently on our way to LA. Just looking forward to a hot shower tonight!"
The incident happened about 8 p.m. Sunday as Yingst and her partner, Socorro Garcia, 34, were heading back to Los Angeles after attending a 'creating-change' conference in Detroit.
According to Yingst and Garcia, who gave a detailed account of the incident on Facebook, here is what they say happened:
During check-in, a Delta agent explained to them that once they got to the departure gate, they would be given seats together.
So the couple went to departure gate A64, where, they say, they encountered an unhelpful agent named "Felicia."
The couple communicated to the agent their request to sit together through an iPhone, but the agent "kept talking to us without writing anything down."
According to Garcia, Yingst started questioning why they couldn't sit together, but the "gate agent rolled her eyes at us." After a few moments, the agent "finally wrote on a piece of paper" that the flight was full and that the couple couldn't sit together.
Garcia wanted to continue communicating and tried to write on the agent's note, but said "instead of giving us the paper we asked for, (the agent) crumbled it in front of us and threw it in the trash."
Yingst then pulled out her notepad and started documenting the incident. She said she asked the agent for her name, but that the woman refused. So she looked at her badge, wrote down "Felicia" and kept pressing the agent to work with them on paper.
Meanwhile, Garcia ventured to the trash can to retrieve the agent's note, but was pushed away by the agent.
That's when Yingst started videotaping the incident. So did the agent, who ultimately called the police and accused Garcia of assaulting her.
In the video taken by Yingst, the agent is heard telling Garcia: “You can’t come back here.” Then someone says, "You want me to call the police?" The agent says 'Yes,' waves her hand at Garcia and says, "No more. No more talking."
The couple said that when police arrived, they told them that nothing could be done about the seating arrangement and asked them to leave. They advised the couple to book another flight back to Los Angeles, they said, so they got a hotel near the airport and vented on social media.
"This really isn't about us not being able to sit together but how they handled communication and refused to provide us access to the needs we asked for," Yingst wrote.
Garcia added: "Loss for words. What did we do wrong?"
UPDATE: A Deaf couple who was kicked off a Delta Air Lines flight following a dispute with a boarding agent over seating assignments has threatened a lawsuit against the airliner unless these conditions are met... Read more: Deaf couple threatens to sue Delta Air Lines over agent's behavior.
Taco Bell employee fired after video shows him refusing to serve man who is Deaf.
KETTERING, OH -- NBC News: A Taco Bell employee in Ohio was fired after he was accused of refusing to serve a Deaf man who was trying to use his cellphone to place an order in the drive-thru.
In a video of the encounter at a Taco Bell in Kettering on New Year's Eve, 25-year-old Brandon Washburn is seen trying to get the workers' attention by holding his phone up to the closed window.
When one worker finally opened the window, he's heard in the video telling the man: “It’s against company policy. I can’t do it.”
Washburn's mother, Becky Rosemont Burch, who posted the video Wednesday on her Facebook page, told NBC News in a phone interview on Friday that her son always uses his phone to write his order when he's in the drive-thru.
“He has done this many times before at other restaurants, and has never had a problem,” she said.
Burch said the worker seen in the video was trying to tell Washburn that it was against company policy to take the order through the drive-thru and wanted her son to come inside.
“He didn’t understand what the problem was,” Burch said about her son, adding that he “knew he was being discriminated against.”
“There were several people you could see in the video, and no one tried to help,” she said.
At one point in the video, the Taco Bell worker is seen shaking his head at Washburn before closing the window and walking away. Washburn continued to try and get the workers' attention.
When the Taco Bell employee returned and saw Washburn still at the window, he is heard threatening to call 911.
"And you’re also not allowed to record me," the worker added, pointing to Washburn's girlfriend, who Burch said was filming the encounter.
Burch said in her Facebook post that the employee discriminated against her son because he is Deaf.
“I taught him to be independent,” she told NBC News. “It was just very hurtful. It’s not like deafness is anything new.”
The video has been shared on Facebook more than 12,000 times with many comments calling out the worker.
Taco Bell said in a statement to NBC News that the worker, who was not identified, “no longer works for their organization” and all other employees at the Kettering location would be “retrained” on their policies.
“Taco Bell has a fundamental policy to respect all of our customers and employees, and we are committed to maintaining an environment free of discrimination or harassment,” the company said.
The National Association of the Deaf said in a statement to NBC News that all national fast-food restaurants with a drive-thru should "work with our organization to develop and disseminate a systemic fix so that none of their franchises and facilities ever again deny service to Deaf and Hard of Hearing customers."
Deaf couple claims they were mistreated by employees at KFC.
BYRAM, MS -- A Byram woman is looking for answers after she said her mother was made fun of for being Deaf by employees at the Kentucky Fried Chicken in Byram. She said her mother and other people with disabilities shouldn't have to choose where they can go eat or be mistreated while they are there.
Bobbie Cole said she and her husband went to the KFC off Siwell Road in Byram Wednesday night. Because she's Deaf, she said they usually go inside, but the door was locked.
Cole said she attempted to order her food at the drive-thru window.
"I said excuse me I can't understand you, I'm Deaf can you move your hand so I can read your lips," said Cole. "She still stays like this."
She said them something happened, that has never happened to her before.
"Then she walks away to the boy that was cooking, he had flour all over him," Cole said. "They both were laughing. I said, 'hey, hey.' She turned around. She said, 'what?' I said, 'are y'all making fun of us?"
"It makes me upset, hurt. You don't make fun of other people who are handicapped or deaf. I can't respect that."
Cole's daughter, Donna Curtis, took to social media to express her concerns.
"No one deserves that, no one," said Curtis. "I don't care who you are, what disability you have or anything, you do not deserve to have your feelings hurt."
We reached out to KFC. In a statement, a spokesperson told us:
"We are conducting a thorough investigation of this incident. The franchisee’s director of operations is reaching out to Ms. Curtis regarding this matter. We believe in a culture of respect for all people and do not tolerate discrimination of any kind."
Ohio Man claims he was refused drive-thru service because he's Deaf.
COLUMBUS, Ohio -- A man who went to the drive-thru at Burger King on Sawmill Road last Friday said he was refused service because he's Deaf.
Chris Driscoll said he recorded the whole incident on cell phone video to educate people about what the Deaf community often deals with.
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Driscoll said it started when he was at the food menu. He usually writes down what he wants on a piece of paper and drives to the first window with his order.
"When I was reading the menu, I kept hearing something coming from this box and it seemed he might be getting mad, " said Driscoll.
In the video, the worker can be seen and heard saying "We didn't know you [were] deaf. We didn't know you couldn't hear. So, we have another order at the window. At the window, we have a order", but Driscoll said he couldn't understand what the man was saying.
Driscoll said he tried to give the worker a piece of paper that had his order written on it, but said he became frustrating when the worker tried to continue talking to him, because he couldn't understand him.
In another, cellphone video that Driscoll captured, the worker explains how he could read sign language and claimed Driscoll told him that he didn't care.
"He was concerned about the people behind me. There was only one car behind me, only one car and I said you don't care about me, so I don't care about them. I'm here to get food and he just refused to give me service, " said Driscoll.
Driscoll said he drove off after he was denied service and went next door to another fast food drive-thru, where he said he was able to order with no issues.
An employee at Burger King said the worker who seen in the video no longer works for Burger King, but they wouldn't say why.
Driscoll filed a formal complaint and said he got a response from Burger King. He said he was offered a free meal and got an apology.
Driscoll said fast food drive-thru restaurants should have options for the Deaf community when it comes to order.
"Perhaps they need to setup some sort of kiosk thing where they can order for themselves or use a pen and paper to better communicate with us," said Driscoll.
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Deaf News: Michael W. Hubbs announced that he was hositpalized by stress symptoms. SALT LAKE CITY, Utah -- Michael (Mike) Hubbs of short...
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