PHOENIX, AZ -- The American Genius: Having a product that is in demand is vital, but maintaining quality help is the very bedrock of successful companies. A business, even the most reputable one, cannot make an impact without respectable, pleasant and reliable employees.
Regulars get used to seeing helpful, friendly faces and before you know it, instead of merely stopping by a coffee shop to grab your favorite cup of joe, a connection is made. Patrons become invested in the success of the company because they’re invested in the relationships they’ve fostered with the staff.
And so the cycle begins.
This is the type of emotional correlation that breeds success, but these connections can only occur when employees are valued and supplied the proper modifications at work. With that being said, shame on you, Starbucks.
Obviously, most of the adult world couldn’t function without their java, but that doesn’t give companies like Starbucks a pass on providing disabled employees proper accommodations.
Laura Roberts, a Starbucks employee for seven years, has filed a lawsuit against Starbucks. She claims that the store fired her in retaliation after she repeatedly asked for American Sign Language (ASL) accommodates.
Roberts, who has been Deaf since infancy, requested interpreters during staff and training meetings on various occasions.
She can read, and during her employment relied on a printed schedule for her hours. She also utilized her ability to lip-read in order to serve customers.
After a managerial transition, she was denied a printed schedule, and required to read her schedule from a posted list. Thus, limiting her ability to understand the hours she was required to work... Read The Full Story.
Related Starbucks:
Starbucks Opening Café Staffed By Deaf Baristas
Deaf Woman's Video At Starbucks Goes Viral
Deaf Man Receives Note From Starbucks Barista
Deaf Customers Sue Starbucks Over Mocking
Deaf Korean Starbucks Barista The Signs
Starbucks Sued For Discrimination Deaf Employee
Related Discrimination Deaf Customers:
Burger King Worker Refuses Service To Deaf Man
Deaf Woman Suing Burger King
Deaf Customer Upset With McDonalds Drive-Thru
Deaf Customers Sue Starbucks Over Mocking
Deaf Woman Refused Service at Tim Hortons
Deaf Woman Refused Service at Dunkin Donuts
Drive-Thru McDonalds Discrimination Deaf Driver
Jack in the Box Worker Mocks Deaf Customer
McDonald's Refuses Interview Deaf Applicant
KFC Employees Mocking Deaf Couple
Starbucks Sued For Discrimination Deaf Employee
Taco Bell Complains About Deaf Customers
Taco Bell Worker Refuses Service To Deaf Man
ABC's 'What Would You Do?' With Nyle DiMarco
Stop Doing That! With Nyle DiMarco
Related Posts:
#DeafNews - #DeafCustomers - #Discrimination - #Drive-Thru
